WHY IT MATTERS.
Organizations focus on technical skills as all-important to succeeding in the workplace. Strong interpersonal skills are equally essential in building individual contributors into exceptional leaders who have a greater impact in their roles.
This course provides individuals with a set of interaction skills and tools that enables them to communicate more effectively with colleagues and customers and, as well build trust, strengthen partnerships, and achieve desired results.
THIS COURSE WILL TEACH
YOU THE FOLLOWING
How to enhance interpersonal relationships in the workplace
How to meet employee personal needs while also meeting the practical need of accomplishing objectives at work
How to conduct successful discussions that get results.
How to provide meaningful and effective feedback or praise.
Anyone who has a responsibility for leading employees
Anyone who gives work instructions
Anyone who wants to improve a process
PRACTICAL NEW SKILLS TO WORK IMMEDIATELY
In this course, you will learn the following:
Talk to employees effectively and with clarity
Hold effective feedback meetings while improving performance
Speak, discuss, and talk in a way that generates ideas, improvements, and better working relationships